These Terms and Conditions govern your use of our website, services, and tour-related bookings. By accessing our platform or using any of our services, you agree to comply with and be bound by the terms outlined below. Please read them carefully before making any bookings or using our content.
Use of Website
By using this website, you confirm that you are at least 18 years of age or have the consent of a legal guardian. You agree to use this site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the platform. Any misuse, unauthorised access, or attempt to disrupt site operations is strictly prohibited.
Booking and Payments
All tour bookings made through our platform are subject to availability and confirmation. Prices displayed are accurate at the time of listing but may change without prior notice. Full payment is required at the time of booking unless stated otherwise. We use secure payment gateways to protect your financial information.
Once your booking is confirmed, you will receive a confirmation email with full tour details. It is your responsibility to review this information carefully and report any errors immediately.
Cancellations and Refunds
Cancellation and refund policies vary depending on the specific tour or service provider. Some tours may allow free cancellation within a specified period, while others may be non-refundable. Refunds, if applicable, will be processed according to the individual operator’s policy.
We are not responsible for delays in refunds caused by banks, payment providers, or force majeure conditions.
Tour Changes and Availability
We reserve the right to modify, replace, or cancel any tour due to operational issues, weather conditions, safety concerns, or unforeseen circumstances. In such cases, we aim to provide a suitable alternative or refund where applicable. Tour schedules, pickup points, and timings may also change for safety and operational reasons.
User Responsibilities
You agree to provide accurate and complete information when making a booking. You are responsible for arriving on time at the designated meeting point and complying with all tour rules and safety instructions provided by guides or operators. Failure to comply may result in removal from the tour without any refund.
Health, Safety, and Liability
Participation in tours involves some level of risk. You acknowledge that you join all activities at your own risk. We are not liable for any injury, illness, loss, damage, or personal inconvenience that may occur during your tour, except where required by law. We recommend that all travellers carry suitable travel insurance.
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of this platform unless otherwise stated. You may not copy, distribute, reproduce, or use any content without written permission.
Third-Party Services
Some services offered through our website are provided by independent third-party operators. We act only as a booking platform and are not responsible for the actions, omissions, or services of these operators. Any disputes related to tour operations must be resolved directly with the service provider.
Limitation of Liability
To the maximum extent permitted by law, we are not responsible for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability, if any, shall not exceed the amount paid for the booking in question.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes are published constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable local laws. Any disputes shall be subject to the jurisdiction of the appropriate courts.